This accessibility statement applies to https://www.estatesandinvestments.co.uk/. This website is run by Telford and Wrekin Council.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible. For example:
If you would like to comment on the accessibility of this website, or request any of the information in a different format, such as accessible PDF, large print, easy read, audio recording or braille, please contact us using our website feedback form.
We aim to get back to you within 14 days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on the details provided in “Feedback and contact information” section listed above.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Telford & Wrekin Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’, ‘the exemptions’ listed below.
The content listed below is non-accessible for the following reasons.
On some pages the purpose of each link can't be determined from the link text alone. This doesn't meet WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).
Some of the tables on this website might not have table row headers, or be properly formatted. This can mean screen readers and other technologies may not be able to understand the information in the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
Many documents like PDFs, Microsoft document types and others might not be accessible or corrupt. Others might be missing text, alternative text, images and data. Due to any of the issues above the document structure could be broken. This fails WCAG 2.1 success criterion 4.1.2 (Name, role value).
Some parts of the site might have poor colour contrast. This could be buttons, text, links, images and other parts of the site. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).
The default written language might not be correctly identified on some pages or all pages of this site. Screen readers and other technologies may not be able to understand the information correctly. This fails WCAG 2.1 success criterion 3.1.2 (Language of Parts).
Some parts of the website might not be correctly navigated to sequentially. If the navigation sequences is affected operation and navigation in a logical order will be impossible, confusing or break operability of the site or page. This fails WCAG 2.1 success criterion 2.4.3 (Focus Order).
Some of the HTML on this website might be for styling. This should be done in CSS and if not can lead to poorly output sections or pages of the site for some technologies or for removed styling. This fails WCAG 2.1 success criterion 1.3.1 (Information and Relationships).
Some pages have duplicate titles or headings. This may make it difficult for users to find the right content. This fails WCAG 2.4.2 success criterion (Page Titled).
Some of the content could look like headings but is not. This makes it difficult for Screen readers and other technologies may not be able to understand the information correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
We plan to resolve these issues by September 2021.
None at present.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2021, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix any non-essential documents.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
YouTube, Google, Facebook, Twitter and other organisations allow you to embed code into your website. This code cannot be updated by us. This means that this code can be none compliant.
We are constantly trying to update and improve on sections that are working, need tweaks, updates and if there are any issues.
This is ongoing process which is constantly being monitored and updated.
This statement was prepared on 04 May 2021. It was last reviewed on 04 May 2021.
This website was last tested on 04 May 2021. The test was carried out by Telford & Wrekin Council.
We have tested, and examined a large sample of different pages and items on the pages. We have used tools to check to make sure any parts that have been raised within the project have been updated throughout the website.
If there are any issues you have spotted or sections you think could benefit from being changed please get in touch with us using the information provided in the “Feedback and contact information” section.